Simon Expands 'Happy Returns' with 52 Centers Now Accepting Online Returns
"Simon is excited to expand Happy Returns at our centers as we continue to meet and exceed our consumers expectations," said
The pilot program began in 2017 at five Simon shopping destinations around the country, and with the recent expansion are now in 52 locations, giving Simon the largest network of Return Bar location in the shopping center industry.
"We are thrilled to expand with Simon, given the high-quality service experience shoppers receive from the concierge at these properties," said
Shoppers can return or exchange items from select online retailers at Simon Guest Services at participating centers, for an immediate credit. Items are accepted without packaging or labels, so shoppers don't need to pack, ship, and wait for refunds. This is another example of how shoppers can combine their mall visits with other activities as part of their trip chain, which lowers greenhouse gas emissions associated with shopping. As shown in Simon's recent study conducted with Deloitte, mall shopping can be up to sixty percent more environmentally sustainable than online shopping.
To find the full list of Simon locations that offers the Happy Returns service, click here.
Simon is a global leader in the ownership of premier shopping, dining, entertainment and mixed-use destinations and an
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Ali Slocum, Vice President, Public Relations, 317.264.3079, Ali.Slocum@Simon.com